Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Link your SuiteCRM to your Gmail account for improved productivity and information management between both platforms. You can perform CRM operations within Gmail and stay on top your priorities. Use the SuiteCRM plugin in conjunction with the CRM Assistant Gmail Add-on to link it to your CRM.
Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Shopify
No
SuiteCRM
Yes
Zapier
No
Integrations
Gmail
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Shopify
Yes
SuiteCRM
No
Zapier
Yes
Pricing Details
$8/user per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RT Dynamic
Founded
2008
Country
United States
Website
www.rtdynamic.com
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes