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support

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Description

CIO Direct serves as a comprehensive web-based order management system (OMS) and warehouse management system (WMS) designed for efficiency. As a software as a service (SaaS) solution, it eliminates the need for costly installations and ongoing upgrades. This platform was specifically created to cater to third-party fulfillment centers and multi-channel retailers. Its adaptable interface allows for the integration of orders from various sources and works in harmony with pre-existing shipping software. For an in-depth understanding of the product, please refer to our detailed product overview. FulEx has utilized CIO Direct for more than six years, during which we have expanded from a 7,000 square foot warehouse to a robust network of four warehouses totaling 150,000 square feet. The demands of running an eCommerce warehouse business with multiple locations necessitate a sophisticated web-based system that offers advanced inventory and order management capabilities. CIO Direct provides FulEx with a competitive edge over many others in the market. Our relationship with CIO has been invaluable, and we eagerly anticipate continued collaboration in the future. This partnership not only enhances our operational efficiency but also strengthens our overall business strategy.

Description

Descartes Zangerine is a scalable, cloud-based solution built to help small and medium-sized distributors manage their entire ecommerce and warehouse operations from a single platform. It eliminates reliance on spreadsheets and disconnected systems by combining inventory control, order fulfillment, purchasing, barcode scanning, and kitting/BOM management into one cohesive workflow. Whether you sell on Shopify, Amazon, or your own site, Zangerine ensures real-time synchronization across every sales channel. With built-in QuickBooks and third-party integrations, your accounting, purchasing, and logistics all work together seamlessly. Zangerine’s automation dramatically reduces fulfillment time, prevents stockouts, and improves order accuracy—helping you deliver better customer experiences. The platform is tailored for flexibility, adapting to your unique business processes and scaling effortlessly as your company grows. Its intuitive dashboard gives you instant visibility into key metrics, streamlining decision-making and cutting down on manual tasks. For distributors ready to modernize, Zangerine transforms the complexity of ecommerce into a single, unified growth engine.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ApparelMagic Yes 
FedEx Ship Manager No 
Magento No 
QuickBooks Commerce Yes 
QuickBooks Online No 
ShipStation No 
Shopify No 
UPS Ready No 
WooCommerce No 

Integrations

ApparelMagic No 
FedEx Ship Manager Yes 
Magento Yes 
QuickBooks Commerce No 
QuickBooks Online Yes 
ShipStation Yes 
Shopify Yes 
UPS Ready Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CIO Technologies

Founded

1987

Country

United States

Website

www.ciotech.com

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.zangerine.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management Yes 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Product Features

3PL

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing Yes 
Recurring Billing Yes 
Signature Capture Yes 

Purchasing

Catalog Management Yes 
Compliance Management Yes 
Contract Management Yes 
Inventory Management Yes 
Invoice Processing Yes 
PunchOut Yes 
Purchase Order Management Yes 
Requisitions & Approvals No 
Sourcing Management Yes 
Spend Management Yes 
Supplier Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

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