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Description

CFG offers a comprehensive range of products that enable clients of banks and financial institutions to oversee their accounts and explore additional services remotely through either computers or mobile devices. Additionally, it features a successful AI-driven Financial Chatbot that effectively manages over 500 typical banking inquiries and tasks since its introduction. The platform also equips financial entities with innovative delivery channels for their offerings, significantly lowering operational costs while ensuring high availability and security. Designed with a mobile-first approach, it is customizable to reflect corporate branding and adheres to all international security regulations. Companies benefit from an administrative user system that allows them to define access policies for their platforms. Furthermore, additional users can be classified into operational roles, authorizers, or read-only, which helps maintain comprehensive control over transactions. Each user is granted individualized access with the ability to set specific transactional limits per account, ensuring tailored security and operational efficiency. This robust framework ultimately enhances the client experience while optimizing business processes for financial institutions.

Description

Over the years, customers have changed how they transact with banks and interact with them. Customers expect banking services that are tailored to their needs and want convenience when transacting with banks. Banks will need to go beyond traditional approaches to meet the needs of modern customers. They should be able to deliver consistent and timely user experiences across all platforms and devices to satisfy them. Modefin's integrated Omni Channel Platform was created to assist financial institutions and banks in delivering modern, cross-platform customer experiences. It allows banks to meet customer expectations and create deeper, more personalized engagement. Modefin's Internet Banking solution is multi-channel and allows for interactive and contextual customer experiences.