Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The CDR (Call Detail Records) Analyzer serves as a comprehensive reporting tool designed for the examination of a variety of CDR types, including Single Number CDR, Multiple Numbers CDR, Single Tower CDR, and Multiple Tower CDR. This software is capable of delivering output data in numerous formats and allows users to obtain cell ID addresses directly. For Single Number CDRs, it provides insights into the common caller, the cell ID of the target number, and various filters for time, date, and number, as well as details on the first and last call, multiple cell IDs, the number of cell IDs, and instances of the same IMEI with different IMSI numbers. Additionally, it features a robust backup and restore capability, facilitates network access, and includes an advanced search function, all secured with a two-level password system for enhanced protection. The versatility and depth of this tool make it invaluable for detailed telecommunications analysis.
Description
TowerMetriX serves as the perfect tool for overseeing both personal advancement and performance metrics. In addition to focusing on individuals, it adeptly handles the qualifications, objectives, and achievements of work groups, departmental teams, or entire organizations. Each user of TowerMetriX maintains a personal dashboard that allows them to track their qualifications, developmental goals, and individual progress effectively. Leaders have the ability to access individual records and guide their teams from a managerial perspective. With this perspective, supervisors can assign tasks and keep tabs on the overall progress and performance of the entire team or a specific member. Furthermore, executives and HR professionals bear a critical duty in steering corporate initiatives and establishing standards for the organization. To address these responsibilities, TowerMetriX offers a tailored Organizational perspective. This comprehensive approach ensures that all levels of the organization are aligned and working towards common goals, fostering a culture of accountability and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
S.K. Infotech
Founded
2002
Country
India
Website
www.skinfotechindia.com/CDR.aspx
Vendor Details
Company Name
TowerMetriX
Founded
2009
Country
United States
Website
towermetrix.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Performance Management
360 Degree Feedback
Yes
Compensation Management
Yes
Custom Rating Scales
Yes
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
Yes
Self-Appraisals
Yes
Skills Assessments
Yes
Weighted Performance Measures
Yes