Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The CDR (Call Detail Records) Analyzer serves as a comprehensive reporting tool designed for the examination of a variety of CDR types, including Single Number CDR, Multiple Numbers CDR, Single Tower CDR, and Multiple Tower CDR. This software is capable of delivering output data in numerous formats and allows users to obtain cell ID addresses directly. For Single Number CDRs, it provides insights into the common caller, the cell ID of the target number, and various filters for time, date, and number, as well as details on the first and last call, multiple cell IDs, the number of cell IDs, and instances of the same IMEI with different IMSI numbers. Additionally, it features a robust backup and restore capability, facilitates network access, and includes an advanced search function, all secured with a two-level password system for enhanced protection. The versatility and depth of this tool make it invaluable for detailed telecommunications analysis.
Description
Make calls using either a landline or a mobile phone, offering our users unparalleled flexibility to engage with our system and operate whenever and wherever they choose! If you don't have a landline or prefer not to consume your cell phone's minutes or data, worry not, as Dialermax has the solution for you. All that's required is an affordable headset and a free computer-based softphone, and we will handle all the complex tasks for you! To ensure top-notch quality assurance, having a record of the phone call is essential. Recorded calls can be accessed directly through our hosted platform, or you can opt to have them emailed and downloaded for your convenience. As a caller, you can effortlessly transfer a live call to any phone number you input. At that moment, you, the prospect, and the third party will all be connected simultaneously. You'll even have the option to conveniently exit the call while leaving the prospect and the third party to continue their conversation. In addition to transferring calls to external numbers, you also have the option to redirect your call to an internal closer account, enhancing your communication capabilities. This feature allows for seamless interactions and ensures that every conversation is handled efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$89
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
S.K. Infotech
Founded
2002
Country
India
Website
www.skinfotechindia.com/CDR.aspx
Vendor Details
Company Name
Dialermax.com
Founded
2000
Country
United States
Website
www.dialermax.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes