Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reduce the expenses associated with your business communications framework by opting for a pay-as-you-go model. Our extensive global network features direct routes, allowing you to benefit from volume and usage discounts. With our top-tier SIP and IAX solutions, you can take advantage of capabilities like elastic trunking, instant provisioning, direct interconnections, and secure connections. Whether your team consists of 25 or 200 agents, we have the expertise to fulfill all your SIP enterprise requirements for both call termination and origination. CALLR expertly manages the encoding and decoding of your signals, supporting all major codecs in both directions. Our services are fully compatible with leading VoIP software such as Asterisk, Freeswitch, Vicidial, and FreePBX. Regardless of whether you need solutions for outbound or inbound calls, we are equipped to meet all your telecommunication demands. Our intelligent routing system enables us to offer competitive rates that can significantly lower your calling costs. Additionally, our SIP and IAX network spans the globe, ensuring reliable service with local interconnection via data centers strategically located to match your network's footprint. Experience seamless communication like never before with our comprehensive offerings tailored to your business needs.
Description
Cloud-based call center software is designed to resolve the challenges faced by traditional on-premise systems. Our solution enables businesses to operate their call centers from anywhere while safeguarding their data against potential security breaches. Sip2Dial’s innovative cloud call center software equips agents with essential tools and relevant information. Featuring a user-friendly interface, our platform seamlessly integrates customer interactions from multiple channels and allocates them to the appropriate agents. A standout feature of our software is its ability to minimize hold times by offering customers the option to receive a callback when their turn arrives, enhancing their experience. This approach not only increases visibility and transparency but also simplifies operations significantly. At Sip2Dial, we prioritize understanding the unique needs of our clients, dedicating time to customize deployments that cater specifically to various contact center requirements. By conducting thorough data collection and analytics, we aim to enhance operational efficiency, optimize resource utilization, and foster improved business results. Ultimately, our commitment is to empower businesses with the tools they need for effective communication and customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Catalyst
No
EZ Doc Filer
No
Google Analytics
Yes
Whaller
Yes
Integrations
Catalyst
Yes
EZ Doc Filer
Yes
Google Analytics
No
Whaller
No
Pricing Details
$1 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CALLR
Founded
2010
Country
France
Website
callr.com
Vendor Details
Company Name
Sip2Dial
Founded
2015
Country
United States
Website
sip2dial.com
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No