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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OnGuard is a comprehensive managed service that integrates an award-winning monitoring platform, tailored to deliver thorough health assessments of IT environments. This service gathers vast amounts of data from multiple sources, leveraging machine learning algorithms to proactively detect patterns and irregularities, thereby safeguarding the security and reliability of your infrastructure. Supported by a robust team of thousands of engineers available around the clock, OnGuard simplifies hardware deployment and merges monitoring, management, and notifications into a single, user-friendly web interface. Its zero-touch setup requires merely IP addresses and authentication credentials, allowing OnGuard to take care of the configuration process. By providing clear alerts, thorough diagnostics, and actionable plans, OnGuard facilitates quick and effective responses to potential problems, thus reducing downtime and improving overall operational efficiency. Furthermore, the platform's ability to adapt to the evolving needs of businesses ensures that IT teams can stay ahead of emerging challenges.

Description

FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
Carbyne Yes 
Cisco Secure Cloud Analytics Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Google Cloud Contact Center AI Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Salesforce Yes 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
Carbyne No 
Cisco Secure Cloud Analytics No 
Dell APEX No 
Genesys Cloud CX No 
Google Cloud Contact Center AI No 
IBM Cloud No 
Microsoft 365 No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/c1-onguard

Vendor Details

Company Name

FireScope

Founded

2006

Country

United States

Website

www.firescope.com/products/spm/

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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