Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.
Description
Discover a dependable and feature-rich VoIP phone system that prioritizes user-friendliness and efficient management. This system offers mobile and desktop applications to facilitate remote work, along with more than 45 robust features designed to enhance your business's productivity. VoIP Business Digital Voice serves as a professional communication solution operating over a secure cloud-based VoIP network, simplifying the way you handle calls via desk phones and mobile apps to ensure seamless business operations. It's ideal for businesses where customer accessibility is crucial, those that need to direct calls to the appropriate personnel, and organizations that must promptly address customer inquiries and urgent demands. With over 45 advanced calling functionalities, including automatic call forwarding, voicemail to email, and effortless call transfers between devices, your communication will be streamlined. Additionally, our cloud-based VoIP connection ensures that your business remains operational during power outages by rerouting calls to an alternative preset number, keeping you connected at all times. This comprehensive solution not only enhances communication but also fortifies your business continuity.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
Yes
Amazon Web Services (AWS)
Yes
Verizon Network Detection and Response
No
Integrations
3CX
No
Amazon Web Services (AWS)
No
Verizon Network Detection and Response
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$35 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cortel
Country
United States
Website
www.cortel.com
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/
Product Features
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
Yes