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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.

Description

Callara serves as a virtual receptionist powered by artificial intelligence, tailored for small and medium enterprises across Canada, including trades, clinics, law offices, salons, and independent professionals, who often miss out on potential revenue due to unanswered calls. The system operates by immediately responding to customer calls at any time of day or night, offering support in both English and French, and engages in conversations naturally, avoiding the use of mechanical phone menus. Specifically designed to embody your business's identity, Callara greets callers using your company name, addresses frequently asked questions, and manages calls similarly to an experienced front-desk staff member. Key features include: - 24/7 call answering, ensuring that every incoming call is addressed regardless of the hour, including weekends and holidays, preventing any leads from being sent to voicemail. - Lead qualification, where Callara poses relevant questions to discern the caller's needs before transferring or scheduling appointments, thereby eliminating the need to pursue unqualified inquiries. - Seamless appointment booking that integrates directly with your calendar, facilitating easy management of your schedule. In an era where customer responses are critical, Callara stands out by enhancing communication and ensuring that every opportunity is captured effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

3CX Yes 
Amazon Web Services (AWS) Yes 

Integrations

3CX No 
Amazon Web Services (AWS) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cortel

Country

United States

Website

www.cortel.com

Vendor Details

Company Name

Callara AI

Founded

2026

Country

Canada

Website

callara.ca

Product Features

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Alternatives

Alternatives