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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BuySafe enhances consumer confidence by offering an online shopping guarantee, which leads to increased conversion rates and customer loyalty. Alongside their purchases, shoppers benefit from three complimentary services. Should a shopper not receive the ordered products or services as per your terms, we will assist in resolving the issue or provide a refund of up to $1,000. If the price of an item drops on your website within a 30-day period post-purchase, BuySafe will refund the price difference, up to $100. Furthermore, in cases of identity theft within the 30-day coverage window, we offer access to identity recovery services along with reimbursement for expenses up to $10,000. The trustmark displayed sitewide in the bottom corners of your website assures new visitors that your site has been vetted by a reputable third party. Additionally, a product page trustmark is featured on each product's page, usually located beneath the add to cart button, giving shoppers extra peace of mind while they browse. This comprehensive guarantee not only protects shoppers but also enhances your brand's credibility in the competitive online marketplace.

Description

Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Facebook No 
Facebook Ads No 
GitHub No 
Gmail No 
Google Sheets No 
Google Slides No 
HubSpot CRM No 
Instagram No 
Instagram Ads No 
Microsoft Outlook No 
QuickBooks Online No 
Salesforce No 
Semrush No 
ShopSite Yes 
Slack No 
Telegram No 
Wix Yes 
WordPress Yes 
X (Twitter) No 

Integrations

BigCommerce No 
Facebook Yes 
Facebook Ads Yes 
GitHub Yes 
Gmail Yes 
Google Sheets Yes 
Google Slides Yes 
HubSpot CRM Yes 
Instagram Yes 
Instagram Ads Yes 
Microsoft Outlook Yes 
QuickBooks Online Yes 
Salesforce Yes 
Semrush Yes 
ShopSite No 
Slack Yes 
Telegram Yes 
Wix No 
WordPress No 
X (Twitter) Yes 

Pricing Details

$60 per month
Free Trial Yes 
Free Version No 

Pricing Details

$1 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BuySafe

Founded

2003

Country

United States

Website

www.buysafe.com/businesses/

Vendor Details

Company Name

Emergent

Founded

2024

Country

United States

Website

getwingman.com

Product Features

Product Features

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