Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BuySafe enhances consumer confidence by offering an online shopping guarantee, which leads to increased conversion rates and customer loyalty. Alongside their purchases, shoppers benefit from three complimentary services. Should a shopper not receive the ordered products or services as per your terms, we will assist in resolving the issue or provide a refund of up to $1,000. If the price of an item drops on your website within a 30-day period post-purchase, BuySafe will refund the price difference, up to $100. Furthermore, in cases of identity theft within the 30-day coverage window, we offer access to identity recovery services along with reimbursement for expenses up to $10,000. The trustmark displayed sitewide in the bottom corners of your website assures new visitors that your site has been vetted by a reputable third party. Additionally, a product page trustmark is featured on each product's page, usually located beneath the add to cart button, giving shoppers extra peace of mind while they browse. This comprehensive guarantee not only protects shoppers but also enhances your brand's credibility in the competitive online marketplace.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Facebook
No
Facebook Ads
No
GitHub
No
Gmail
No
Google Sheets
No
Google Slides
No
HubSpot CRM
No
Instagram
No
Instagram Ads
No
Integrations
BigCommerce
No
Facebook
Yes
Facebook Ads
Yes
GitHub
Yes
Gmail
Yes
Google Sheets
Yes
Google Slides
Yes
HubSpot CRM
Yes
Instagram
Yes
Instagram Ads
Yes
Pricing Details
$60 per month
Free Trial
Yes
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BuySafe
Founded
2003
Country
United States
Website
www.buysafe.com/businesses/
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com