Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BuySafe enhances consumer confidence by offering an online shopping guarantee, which leads to increased conversion rates and customer loyalty. Alongside their purchases, shoppers benefit from three complimentary services. Should a shopper not receive the ordered products or services as per your terms, we will assist in resolving the issue or provide a refund of up to $1,000. If the price of an item drops on your website within a 30-day period post-purchase, BuySafe will refund the price difference, up to $100. Furthermore, in cases of identity theft within the 30-day coverage window, we offer access to identity recovery services along with reimbursement for expenses up to $10,000. The trustmark displayed sitewide in the bottom corners of your website assures new visitors that your site has been vetted by a reputable third party. Additionally, a product page trustmark is featured on each product's page, usually located beneath the add to cart button, giving shoppers extra peace of mind while they browse. This comprehensive guarantee not only protects shoppers but also enhances your brand's credibility in the competitive online marketplace.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BigCommerce
Yes
Magento
Yes
ShopSite
Yes
Shopify
Yes
Wix
Yes
WooCommerce
Yes
WordPress
Yes
Integrations
BigCommerce
No
Magento
No
ShopSite
No
Shopify
No
Wix
No
WooCommerce
No
WordPress
No
Pricing Details
$60 per month
Free Trial
Yes
Free Version
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BuySafe
Founded
2003
Country
United States
Website
www.buysafe.com/businesses/
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes