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support

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Description

Individuals tend to favor texting, which is why numerous companies have adopted TextBetter as their messaging solution. We provide a streamlined service that allows businesses to send and receive text messages through their existing landline numbers. This user-friendly and cost-effective solution is compatible with any type of landline, toll-free, or VoIP number, ensuring reliability. TextBetter enables you to connect your landline number with your email address, facilitating the sending and receiving of text messages through business email. If you require an API, we have that option available as well, featuring adaptable endpoints, comprehensive reporting, and more. Furthermore, our API can be easily implemented without the need for complicated coding like SOAP. You can send customized texts to thousands of recipients simultaneously, making it ideal for reminders about appointments or important announcements. Treating text messages just as you would business emails is simple; users can archive their messages, review conversation histories, and take advantage of many additional features. You can even share images through text, with all pictures conveniently stored and searchable in your inbox, enhancing your communication experience. This comprehensive approach to messaging helps businesses engage with their customers more effectively.

Description

This is the fastest and most cost-effective way to connect marketing channels with sales teams while also supporting customers. Eliminate repetitive, manual tasks. Automated routing and workflows allow you to free up your support, marketing, and sales teams to focus on strategic tasks and not get bogged down in manual tasks. Eliminate the disconnect between your customer and you. All you need to do is add one line of Contact Clouds' tracking codes to all pages of your website. No tags or custom URLs are required. Tracking code instantly recognizes the channel and the geographic location from which visitors are coming and will show them the correct number. You can ensure that critical actions are taken while conserving agent resources. You can use triggers to create logic and a unique workflow that routes calls according to your preferences.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CA Flowdock No 
CAKE No 
Facebook Ads No 
Facebook Apps and Tabs No 
Facebook Messenger No 
Flows No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instapage No 
Kissmetrics No 
Mailchimp No 
Meta Ads No 
Microsoft Advertising No 
SendGrid No 
Slack No 
Unbounce No 
Wix No 
WordPress No 
Yalla No 
Zapier No 

Integrations

CA Flowdock Yes 
CAKE Yes 
Facebook Ads Yes 
Facebook Apps and Tabs Yes 
Facebook Messenger Yes 
Flows Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instapage Yes 
Kissmetrics Yes 
Mailchimp Yes 
Meta Ads Yes 
Microsoft Advertising Yes 
SendGrid Yes 
Slack Yes 
Unbounce Yes 
Wix Yes 
WordPress Yes 
Yalla Yes 
Zapier Yes 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0 per company
Plans start with no monthly subscription commitment.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TextBetter

Founded

2017

Country

United States

Website

textbetter.com

Vendor Details

Company Name

Bipath Software

Founded

2020

Country

United States

Website

www.bipath.io

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting No 
Coupons No 
Email Marketing Yes 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Alternatives

Alternatives

Contact Cloud Reviews

Contact Cloud

Bipath Software