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Description
BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively.
With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers.
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🌟BugHerd simplifies the process into three straightforward steps:🌟
1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage.
2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more.
3. Feedback is converted into task cards immediately, facilitating efficient workflow management.
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Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.
Description
FeedbackRobot is an AI-driven customer feedback solution available around the clock, focused on enhancing customer loyalty and managing brand reputation. This innovative platform seamlessly integrates specialized "Skills" with various business systems such as Shopify, conventional CRMs, manual spreadsheets, and physical QR codes to automatically gather reviews and oversee the complete response process. By pinpointing high-quality feedback, FeedbackRobot not only creates engaging social media visuals effortlessly but also formulates professional responses to negative reviews, safeguarding your brand image and ensuring that customer voices are acknowledged at any hour of the day. Additionally, this comprehensive service empowers businesses to stay proactive in addressing customer concerns and fosters a stronger relationship with their audience.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
Asana
Yes
BombBomb
Yes
Cisco Webex
Yes
ClickUp
Yes
Dropbox Sign
Yes
Google Calendar
Yes
Google Chrome
Yes
KonnectzIT
Yes
Mailgun
Yes
Integrations
Shopify
Yes
Asana
No
BombBomb
No
Cisco Webex
No
ClickUp
No
Dropbox Sign
No
Google Calendar
No
Google Chrome
No
KonnectzIT
No
Mailgun
No
Pricing Details
14 Day Free Trial
Standard: $39 /month / 5users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Splitrock Studio Pty Ltd.
Founded
2010
Country
Australia
Website
bugherd.com/
Vendor Details
Company Name
FeedbackRobot
Founded
2010
Country
United States
Website
www.feedbackrobot.com
Product Features
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
Yes
Task Management
Yes
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Product Roadmapping
Yes
Release Management
Yes
Requirements Management
Yes
Resource Management
Yes
Workflow Management
Yes
Task Management
Collaboration
Yes
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
Yes
Percent-Complete Tracking
Yes
Progress Tracking
Yes
Recurring Tasks
Yes
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
Yes
Task Planning
Yes
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
No
To-Do List View
Yes
UX
Animation
Yes
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
Yes
User Research
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
