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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A billing application designed specifically for companies that provide water services on a metered basis effectively manages both commercial and residential sectors. This versatile application supports both manual and automated meter readings, allowing for both batch and individual input of meter readings. Additionally, it features automated bill generation with email delivery capabilities, while also keeping a detailed history of water consumption for each customer. Users can conveniently track their water usage over time, making it a comprehensive solution for water billing management.

Description

Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CheddrSuite No 
Eat App No 
Fresh KDS No 
Legion No 

Integrations

CheddrSuite Yes 
Eat App Yes 
Fresh KDS Yes 
Legion Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250000.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inkey Solutions

Country

India

Website

www.inkeysolutions.com/what-we-do/custom-application-development/brook

Vendor Details

Company Name

Northstar Utilities

Founded

1976

Country

Canada

Website

www.northstarutilities.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

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