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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Empower your clients with a personalized portal where they can obtain quotes, schedule, and monitor their shipments seamlessly. Customers will have the ability to generate shipment quotes in the LCR based on the specific tariffs activated in their profile. If they find the quoted price satisfactory, they can proceed to book their load directly through the portal without needing to reach out to the brokerage. It’s essential to grant access to your sales agents in a way that ensures they only view the information pertinent to their assigned customers; this setup minimizes internal competition and prevents agents from undercutting one another. With Brokerware, freight brokers have access to the most effective software solution on the market. The foundation of a thriving business lies in maintaining smooth and efficient operations. This is why we have developed our innovative transportation broker software, designed to ensure seamless collaboration across all aspects of your operations while enhancing customer satisfaction. Additionally, our platform allows for real-time updates, ensuring that all stakeholders are informed throughout the shipping process.

Description

Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary. For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first. On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cargo Chief C4 Yes 
Truckstop Load Board Yes 

Integrations

Cargo Chief C4 No 
Truckstop Load Board No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$19/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

3PL Systems

Founded

2005

Country

United States

Website

www.3plsystems.com

Vendor Details

Company Name

Alphabits Solutions

Founded

2021

Country

India

Website

www.alphabitssolutions.com

Product Features

3PL

Freight

3PL Yes 
Barcoding / RFID No 
Billing & Invoicing Yes 
Customer Management No 
Customer Portal Yes 
Import / Export Management No 
International Forwarders No 
LTL Management Yes 
Local Forwarders No 
Rate Management Yes 
Shipment Tracking Yes 
Truckload Management Yes 
Warehouse Management No 
Waybills No 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping Yes 
Parcel Shipping No 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Alternatives

Alternatives

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