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features
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support

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Description

Empower your clients with a personalized portal where they can obtain quotes, schedule, and monitor their shipments seamlessly. Customers will have the ability to generate shipment quotes in the LCR based on the specific tariffs activated in their profile. If they find the quoted price satisfactory, they can proceed to book their load directly through the portal without needing to reach out to the brokerage. It’s essential to grant access to your sales agents in a way that ensures they only view the information pertinent to their assigned customers; this setup minimizes internal competition and prevents agents from undercutting one another. With Brokerware, freight brokers have access to the most effective software solution on the market. The foundation of a thriving business lies in maintaining smooth and efficient operations. This is why we have developed our innovative transportation broker software, designed to ensure seamless collaboration across all aspects of your operations while enhancing customer satisfaction. Additionally, our platform allows for real-time updates, ensuring that all stakeholders are informed throughout the shipping process.

Description

Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce. Key Features Comprehensive Communication Oversight Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices. Workflow Automation for Operations Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries. Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls. Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit. By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cargo Chief C4 Yes 
Truckstop Load Board Yes 

Integrations

Cargo Chief C4 No 
Truckstop Load Board No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$200/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

3PL Systems

Founded

2005

Country

United States

Website

www.3plsystems.com

Vendor Details

Company Name

Kolank

Founded

2023

Country

United States

Website

kolank.ai/

Product Features

3PL

Freight

3PL Yes 
Barcoding / RFID No 
Billing & Invoicing Yes 
Customer Management No 
Customer Portal Yes 
Import / Export Management No 
International Forwarders No 
LTL Management Yes 
Local Forwarders No 
Rate Management Yes 
Shipment Tracking Yes 
Truckload Management Yes 
Warehouse Management No 
Waybills No 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping Yes 
Parcel Shipping No 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Alternatives

Alternatives

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