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Description
Empower your clients with a personalized portal where they can obtain quotes, schedule, and monitor their shipments seamlessly. Customers will have the ability to generate shipment quotes in the LCR based on the specific tariffs activated in their profile. If they find the quoted price satisfactory, they can proceed to book their load directly through the portal without needing to reach out to the brokerage. It’s essential to grant access to your sales agents in a way that ensures they only view the information pertinent to their assigned customers; this setup minimizes internal competition and prevents agents from undercutting one another. With Brokerware, freight brokers have access to the most effective software solution on the market. The foundation of a thriving business lies in maintaining smooth and efficient operations. This is why we have developed our innovative transportation broker software, designed to ensure seamless collaboration across all aspects of your operations while enhancing customer satisfaction. Additionally, our platform allows for real-time updates, ensuring that all stakeholders are informed throughout the shipping process.
Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cargo Chief C4
No
Truckstop Load Board
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$200/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
3PL Systems
Founded
2005
Country
United States
Website
www.3plsystems.com
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Product Features
Freight
3PL
Yes
Barcoding / RFID
No
Billing & Invoicing
Yes
Customer Management
No
Customer Portal
Yes
Import / Export Management
No
International Forwarders
No
LTL Management
Yes
Local Forwarders
No
Rate Management
Yes
Shipment Tracking
Yes
Truckload Management
Yes
Warehouse Management
No
Waybills
No
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
Yes
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
Yes
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
Yes
Parcel Shipping
No
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
No