Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Broadvoice enhances communication for small and medium-sized enterprises (SMEs) by integrating robust cloud PBX, unified communications, and collaboration tools with a virtual call center into a single, award-winning Unified Communications as a Service (UCaaS) platform that offers enterprise-level functionalities at competitive prices. This platform operates on Broadvoice’s secure and redundant network and hosting infrastructure, allowing SMEs to connect securely with their customers from any location and through any device. Additionally, Broadvoice has earned recognition in the Deloitte Technology Fast 500 and has been listed among the Inc. 500 Fastest Growing Private Companies in the United States, underscoring its rapid growth and strong market presence. This combination of innovative technology and affordability positions Broadvoice as a leader in the communications industry for SMEs.
Description
For your business to thrive, it requires effective voice and collaboration solutions that can be utilized from any location, and the dependability of these solutions hinges on the quality of the network they operate on. Our voice products, backed by a service-level agreement that ensures 100% uptime over our robust fiber network, are crafted to consistently connect your organization while also adapting to your evolving needs. In today's environment, where remote and distributed teams are common, fostering efficient communication and collaboration is essential. Providing seamless access to voice calls, virtual meeting spaces, instant messaging, and various collaboration tools is crucial for enabling your employees to work effectively, no matter where they are. For organizations seeking straightforward deployment and rapid installations, Unified Communications featuring RingCentral offers a comprehensive, ready-to-use phone system that encompasses messaging, video conferencing, and voice. Moreover, it can be tailored to cater to specific requirements, boasting extensive compatibility with other platforms, quick setup processes, and options for utilizing personal devices. This level of adaptability not only enhances productivity but also meets the diverse needs of a modern workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Webex
No
Flip
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
RingCentral RingCX
No
Salesforce
Yes
Speak
Yes
Integrations
Cisco Webex
Yes
Flip
No
Microsoft Outlook
No
Microsoft Teams
No
RingCentral RingCX
Yes
Salesforce
No
Speak
No
Pricing Details
$10/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Founded
2005
Country
United States
Website
Broadvoice.com
Vendor Details
Company Name
Spectrum Enterprise
Country
United States
Website
enterprise.spectrum.com/products/voice-collaboration.html
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No