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Description
Our skilled team will tailor your BroadConnect VoIP service, equipping your office with the necessary hardware and support to elevate your phone system to its fullest potential. BroadConnect Canada is committed to serving the entire business sector, boasting a national presence and dedicated lines that cater to all your IP telephony requirements through our commercial phone systems. By integrating unified communications with collaboration tools like video conferencing and file-sharing, we foster a dynamic work atmosphere. We guarantee exceptional call quality, adaptability, and system scalability, all made possible through our robust and global IP network featuring a wide range of advanced phone functionalities. Our team will oversee every facet of your VoIP business phone service, ensuring your office phone system remains updated with the latest technological advancements. Furthermore, we offer a cutting-edge unified communications service that provides multiple access points to authorized resources, ensuring seamless connectivity for your business operations. With our focus on innovation and customer satisfaction, we aim to enhance your overall communication experience.
Description
The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Box
Yes
Drift
No
Google Cloud Platform
Yes
HubSpot CRM
No
Instagram
Yes
LinkedIn
Yes
Microsoft 365
Yes
Microsoft Azure
No
Microsoft Outlook
Yes
Integrations
Microsoft Teams
Yes
Box
No
Drift
Yes
Google Cloud Platform
No
HubSpot CRM
Yes
Instagram
No
LinkedIn
No
Microsoft 365
No
Microsoft Azure
Yes
Microsoft Outlook
No
Pricing Details
$180 per month
Free Trial
No
Free Version
No
Pricing Details
$25.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BroadConnect
Country
Canada
Website
www.broadconnect.ca/business-phone-systems/
Vendor Details
Company Name
YodelTalk
Founded
2015
Country
United States
Website
www.yodel.io
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
