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Description
Our robust channel manager simplifies the process of overseeing your hotel's pricing and availability across all selected platforms. From your own booking engine to OTAs and GDSs, everything can be managed seamlessly from a single, user-friendly interface. With a high level of synchronization, it efficiently imports all online bookings through a 2-Way XML connection. Utilize the Rate Comparison tool to monitor your main competitors and maintain a competitive edge. You can adjust your pricing and availability in real-time across various booking portals simultaneously. Notable booking platforms include Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Additionally, our booking engine allows guests to make direct reservations through your website, cutting out intermediary costs and enhancing your direct booking potential. You can update prices and availability effortlessly and maintain control of your reservations anytime, anywhere, 24/7 via the web. Furthermore, increase your visibility with Google Hotel Price Ads, Hotel Finder, and Maps to attract more guests. This comprehensive approach not only streamlines operations but also boosts your overall revenue potential.
Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
API Access
Has API
API Access
Has API
Integrations
Google
AWS Amplify
AWS Backup
Agoda
Airbnb
Azure Application Gateway
Booking.com
Expedia
Facebook
Facebook Messenger
Integrations
Google
AWS Amplify
AWS Backup
Agoda
Airbnb
Azure Application Gateway
Booking.com
Expedia
Facebook
Facebook Messenger
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
5usd/per room/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brilliant Hospitality
Country
United Kingdom
Website
brillianthospitality.com/hotel-software/
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management