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Description
Voice communication plays a crucial role in the success of any omnichannel business and communications strategy, yet it is frequently overlooked. Brightlink Voice serves as a comprehensive solution for all voice-related needs, delivering dependable global connectivity that facilitates calls for both enterprises and communication providers through a top-tier IP-based network. Our Enterprise Network Services feature straightforward pricing, granting you access to all essential voice communication functionalities within a single, unified offering. Additionally, our CPaaS APIs enable the creation of tailored voice integrations that seamlessly fit into your business applications and processes. Beyond our carrier services, we offer a solution specifically designed to enhance customer engagement for both enterprise and SMB clients. Brightlink Network Services consolidates vital voice communication capabilities into one all-inclusive package, ensuring that you have everything you need at your fingertips. This bundled access not only simplifies your voice communications but also empowers your business to thrive in an increasingly interconnected world.
Description
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls..
Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveCampaign
No
Brevo
No
Capsule
No
Datagate Telecom Billing
Yes
Facebook Ads
No
Freshdesk
No
Google Contacts
No
Insightly
No
Intercom
No
LinkedIn Ads
No
Integrations
ActiveCampaign
Yes
Brevo
Yes
Capsule
Yes
Datagate Telecom Billing
No
Facebook Ads
Yes
Freshdesk
Yes
Google Contacts
Yes
Insightly
Yes
Intercom
Yes
LinkedIn Ads
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€9.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Brightlink
Founded
2009
Country
United States
Website
www.brightlink.com/voice/
Vendor Details
Company Name
NUACOM
Founded
2009
Country
Ireland
Website
nuacom.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
