Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Gain immediate, no-cost access to the wages you've earned with just a tap on your smartphone. Download Branch now to take charge of your finances and make the most of your hard work. As a top-tier operational platform for hourly workers, Branch enhances workforce productivity and streamlines processes. It boasts a comprehensive web dashboard alongside a user-friendly mobile app, allowing business users to create, distribute, and manage their schedules effectively. Employees benefit too, as they can effortlessly check their schedules, indicate their availability, request time off, swap shifts, and much more. Major companies such as Pizza Hut, McDonald's, Starbucks, and Taco Bell already trust Branch for their workforce needs. Frustrated with financial services that exploit diligent individuals like yourself? We share your sentiments and are committed to assisting fellow Americans in achieving financial growth and stability. Say goodbye to waiting 3-5 business days for your hard-earned money; you can now request an instant portion of your paycheck to cover unexpected expenses whenever you need it. With Branch, financial freedom is just a click away.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
Yes
Faraday
Yes
Greenshades
Yes
Improvado
Yes
Insider One
Yes
PayDay Portal
Yes
Quaeris
Yes
Sailthru
Yes
Salesforce
Yes
Segwise
Yes
Integrations
5X
No
Faraday
No
Greenshades
No
Improvado
No
Insider One
No
PayDay Portal
No
Quaeris
No
Sailthru
No
Salesforce
No
Segwise
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Branch
Founded
2015
Country
United States
Website
www.branchapp.com
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No