Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Gain immediate, no-cost access to the wages you've earned with just a tap on your smartphone. Download Branch now to take charge of your finances and make the most of your hard work. As a top-tier operational platform for hourly workers, Branch enhances workforce productivity and streamlines processes. It boasts a comprehensive web dashboard alongside a user-friendly mobile app, allowing business users to create, distribute, and manage their schedules effectively. Employees benefit too, as they can effortlessly check their schedules, indicate their availability, request time off, swap shifts, and much more. Major companies such as Pizza Hut, McDonald's, Starbucks, and Taco Bell already trust Branch for their workforce needs. Frustrated with financial services that exploit diligent individuals like yourself? We share your sentiments and are committed to assisting fellow Americans in achieving financial growth and stability. Say goodbye to waiting 3-5 business days for your hard-earned money; you can now request an instant portion of your paycheck to cover unexpected expenses whenever you need it. With Branch, financial freedom is just a click away.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
Faraday Yes 
Greenshades Yes 
Improvado Yes 
Insider One Yes 
PayDay Portal Yes 
Quaeris Yes 
Sailthru Yes 
Salesforce Yes 
Segwise Yes 
Smartly.io Yes 
Sprinklr Yes 
TeamBridge Yes 
Tippy Yes 
Trackier Yes 
UKG Ready Yes 
Workday HCM Yes 
Xplenty Yes 
isolved Yes 

Integrations

5X No 
Faraday No 
Greenshades No 
Improvado No 
Insider One No 
PayDay Portal No 
Quaeris No 
Sailthru No 
Salesforce No 
Segwise No 
Smartly.io No 
Sprinklr No 
TeamBridge No 
Tippy No 
Trackier No 
UKG Ready No 
Workday HCM No 
Xplenty No 
isolved No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Branch

Founded

2015

Country

United States

Website

www.branchapp.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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