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Description
Boundless presents adaptable and scalable pricing solutions tailored to the specific number of networks and services required by your business. It allows for the automation of deploying, migrating, and configuring extensive Cisco Meraki infrastructures, thereby enhancing the efficiency of overall network management. With the capability to collect logs on activities occurring within any network infrastructure and devices, troubleshooting becomes significantly quicker. The platform simplifies the configuration and management of public WiFi networks across numerous locations, enabling the creation of visually appealing captive portals with a diverse range of sign-on options. It enhances the security of guest WiFi services available to your users. You can swiftly deploy thousands of networks in just minutes using a CSV file, providing increased flexibility to make bulk configuration adjustments. It also allows for the cloning of configuration standards, facilitating the creation or migration of organizations. Advanced filters can be utilized to expedite the research of client devices, granting you heightened control over the level of access you offer to your organizations. Additionally, the comprehensive features ensure that your network management needs are met effectively and efficiently.
Description
Kaseya BMS is a comprehensive PSA platform that modernizes IT service delivery by automating complex workflows and consolidating business processes into one intuitive interface. It features AI-powered service desk capabilities that quickly resolve tickets with smart writing assistance and auto-suggested documentation, boosting technician productivity by 25%. The software also automates billing cycles to eliminate errors and accelerate invoice processing, supporting various billing types including time-tracked, recurring, and project-based invoices. Designed to enhance team collaboration and customer satisfaction, Kaseya BMS integrates seamlessly with existing business tools to ensure a unified, efficient workflow across IT operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Axonius
No
Barracuda SSL VPN
No
BrightGauge
No
Datto RMM
No
IT Glue
No
Kixie PowerCall & SMS
No
Mailchimp
Yes
OnPage
No
Quoter
No
Qwiet AI
No
Integrations
Axonius
Yes
Barracuda SSL VPN
Yes
BrightGauge
Yes
Datto RMM
Yes
IT Glue
Yes
Kixie PowerCall & SMS
Yes
Mailchimp
No
OnPage
Yes
Quoter
Yes
Qwiet AI
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Boundless Digital
Founded
2016
Country
France
Website
www.boundlessdigital.com
Vendor Details
Company Name
Kaseya
Founded
2000
Country
United States
Website
www.kaseya.com/products/psa-software/
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
No
MSP
Backup Management
Yes
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
No
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
No
IT Project Management
Bug Tracking
No
Issue Management
No
Milestone Tracking
Yes
Percent-Complete Tracking
Yes
Portfolio Management
No
Prioritization
Yes
Product Roadmapping
Yes
Requirements Management
No
Resource Management
Yes
Status Tracking
Yes
Supports Agile
No
Supports Scrum
No
Task Management
Yes
Testing / QA Management
No
Time & Expense Tracking
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
Yes
Ticket Management
Yes
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
No
Remote Systems Monitoring
No
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
Yes
Portfolio Management
No
Project Management
Yes
Proposal Generation
No
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Time and Expense
Activity Tracking
Yes
Billable Hours Tracking
Yes
Billing Rate Management
Yes
Expense Tracking
Yes
Invoice Processing
Yes
Multiple Billing Rates
Yes
Project Tracking
Yes
Reimbursement Management
Yes
Time Tracking by Client
Yes
Time Tracking by Project
Yes
