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Description
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Description
Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Infraon Infinity
No
Mailchimp
Yes
ReachFive
Yes
ServiceNow
No
Track-It!
No
Twilio
Yes
WebTitan
Yes
Integrations
Amazon Web Services (AWS)
No
Infraon Infinity
Yes
Mailchimp
No
ReachFive
No
ServiceNow
Yes
Track-It!
Yes
Twilio
No
WebTitan
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Boundless Digital
Founded
2016
Country
France
Website
www.boundlessdigital.com
Vendor Details
Company Name
Infraon
Country
India
Website
infraon.io/infraon-ims.html
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
No
MSP
Backup Management
Yes
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
No
Depreciation Tracking
Yes
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
No
QR Codes
Yes
Reservations
No
Service History
No
Database Monitoring
Anomaly Detection
No
Autodiscovery
Yes
Capacity Planning
No
Dashboard
Yes
Dependency Tracking
No
Historical Trend Analysis
Yes
Multitenancy
Yes
Notifications / Alerts
Yes
Performance Monitoring
Yes
Permissions / Access Controls
No
Predictive Analytics
Yes
Prioritization
No
Query Analysis
No
Resource Optimization
No
Troubleshooting
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
Yes
Capacity Planning
Yes
Configuration Change Management
Yes
Data Movement Monitoring
Yes
Health Monitoring
Yes
Multi-Platform Support
Yes
Performance Monitoring
Yes
Point-in-Time Visibility
Yes
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
No
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
No
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
Yes
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
Yes
Patch Management
No
Scheduling
No
User Activity Monitoring
No
Virtual Machine Monitoring
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes
