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Average Ratings 38 Ratings
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Description
Boundless presents adaptable and scalable pricing solutions tailored to the specific number of networks and services required by your business. It allows for the automation of deploying, migrating, and configuring extensive Cisco Meraki infrastructures, thereby enhancing the efficiency of overall network management. With the capability to collect logs on activities occurring within any network infrastructure and devices, troubleshooting becomes significantly quicker. The platform simplifies the configuration and management of public WiFi networks across numerous locations, enabling the creation of visually appealing captive portals with a diverse range of sign-on options. It enhances the security of guest WiFi services available to your users. You can swiftly deploy thousands of networks in just minutes using a CSV file, providing increased flexibility to make bulk configuration adjustments. It also allows for the cloning of configuration standards, facilitating the creation or migration of organizations. Advanced filters can be utilized to expedite the research of client devices, granting you heightened control over the level of access you offer to your organizations. Additionally, the comprehensive features ensure that your network management needs are met effectively and efficiently.
Description
ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools.
ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Mailchimp
Yes
AdRem NetCrunch
No
Asio by ConnectWise
No
Constant Contact
No
Delinea Cloud Access Controller
No
FixFinder
No
Goverlan Reach
No
HubSpot Customer Platform
No
HyAlto
No
Invarosoft
No
Integrations
Mailchimp
Yes
AdRem NetCrunch
Yes
Asio by ConnectWise
Yes
Constant Contact
Yes
Delinea Cloud Access Controller
Yes
FixFinder
Yes
Goverlan Reach
Yes
HubSpot Customer Platform
Yes
HyAlto
Yes
Invarosoft
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Boundless Digital
Founded
2016
Country
France
Website
www.boundlessdigital.com
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
www.connectwise.com/platform/business-management/psa
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
No
MSP
Backup Management
Yes
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
No
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
No
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
No
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
No
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
No
Self Service Portal
Yes
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
No
Document Management
Yes
Portfolio Management
No
Project Management
Yes
Proposal Generation
No
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
