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Description
BotSense is a comprehensive platform designed for the WhatsApp Business API, tailored specifically to assist small and medium-sized enterprises in automating, personalizing, and scaling their customer interactions. As a recognized partner of Meta Business, BotSense ensures dependable access to the WhatsApp API, equipped with robust features that are affordable for SMBs.
Notable functionalities include AI-driven chatbots available around the clock to address customer inquiries, WhatsApp broadcasting tools that achieve open rates exceeding 95% for marketing initiatives, integration of click-to-WhatsApp advertisements on Facebook and Instagram, automated notifications for orders and shipping pertinent to e-commerce, and a built-in CRM solution named LeadSense that facilitates comprehensive lead management.
BotSense caters to sectors including e-commerce, real estate, healthcare, and education. Additionally, the platform extends its offerings beyond WhatsApp by providing RCS messaging capabilities and seamless integration with n8n for sophisticated workflow automation, enhancing the overall user experience. By leveraging these advanced tools, businesses can significantly improve their communication strategies and customer engagement.
Description
With the innovative DoubleTick AI-driven image recognition, you can seamlessly integrate product photos sent by customers directly into their shopping carts without needing to access your website. This user-friendly tool is tailored for WhatsApp marketing and sales, equipping your sales team with a suite of advanced features like a centralized cloud-based team inbox, limitless broadcasting, bulk messaging capabilities, instant broadcast analytics, dynamic product cataloging, and automated chatbots for commerce. By utilizing a single contact number for your entire team, you enhance brand consistency, expedite response times, and streamline quality management and training processes. Additionally, you can easily coordinate with your finance team to handle incoming orders and invoices while also ensuring your dispatch team is ready to pack items promptly. This collaborative approach not only boosts efficiency but also enriches the overall customer experience.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Google Sheets
Yes
Microsoft Excel
Yes
Sell.Do
Yes
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BotSense
Founded
2022
Country
India
Website
botsense.io
Vendor Details
Company Name
DoubleTick
Website
doubletick.io
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No