Average Ratings 1 Rating
Average Ratings 1 Rating
Description
At BotMitra, we empower businesses to connect, engage, and expand by leveraging the capabilities of the WhatsApp Business API along with smart automation solutions. In the rapidly evolving digital landscape, consumers increasingly demand immediate responses and tailored interactions. Our goal is to assist businesses in fulfilling these requirements with ease and efficiency, ensuring they stay ahead in a competitive environment.
Description
Ominiflow equips expanding teams with a comprehensive solution for managing marketing, sales, and customer support through a single WhatsApp number, featuring an intuitive drag-and-drop chatbot builder for addressing frequently asked questions and qualifying leads, a collaborative team inbox that enables multiple agents to engage in conversations seamlessly, and an integrated CRM that transforms chats and ad interactions into organized leads rather than disjointed messages. For e-commerce and direct-to-consumer brands, it allows customers to explore a complete product catalog and make purchases directly within WhatsApp, eliminating the need for app switching or separate checkout links. Real estate agencies utilize this tool for automating site-visit appointments right from a potential client's initial message. Additionally, clinics, educational institutions, and various service providers leverage it to ensure they don’t miss customer inquiries due to an overloaded phone line. Ominiflow also seamlessly integrates with existing business platforms like Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and over 60 others, transforming WhatsApp into a fully integrated channel rather than an isolated tool, thereby enhancing overall operational efficiency. This integration allows teams to maintain a consistent workflow and improve customer interactions effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
WhatsApp
Yes
HubSpot CRM
No
Razorpay
No
Salesforce
No
WooCommerce
No
Zoho CRM
No
Integrations
Shopify
Yes
WhatsApp
Yes
HubSpot CRM
Yes
Razorpay
Yes
Salesforce
Yes
WooCommerce
Yes
Zoho CRM
Yes
Pricing Details
$12/month/user
Free Trial
Yes
Free Version
No
Pricing Details
Annual plans
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BotMitra
Founded
2024
Country
India
Website
botmitra.com
Vendor Details
Company Name
Ominiflow
Founded
2024
Country
India
Website
ominiflow.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
No
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
No
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
Yes