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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Across various IT departments, there is an increasing pressure to achieve more in less time while maintaining the same level of resources. In every development initiative we've encountered, there has been a consistent requirement for effective notification, communication, or information dissemination. This necessity can vary from basic printouts for shipping systems to intricate email management in customer support operations. Recognizing these needs, we embarked on creating a notification software designed to be adaptable, swift, and reliable, which simplifies the complexities involved. Our solution enables the delivery of customized notifications and alerts containing pertinent and precise information, fostering enhanced and timely interactions with customers, suppliers, and staff members. Boomerang not only incorporates several essential communication and notification capabilities but also features a variety of shared functionalities applicable across all core features, ensuring a seamless user experience. Ultimately, our goal is to empower organizations with the tools they need to streamline their communication processes effectively.

Description

Amtelco aims to deliver top-notch communication solutions tailored for your call center, healthcare institution, and automated notification workflows. Medical facilities and healthcare providers globally rely on 1Call to address their requirements for medical call centers, staff scheduling, call management, secure messaging, voice processing, conference calls, and emergency alerts. Due to consistently high levels of customer satisfaction, 1Call receives frequent endorsements from hospitals to other healthcare entities. While searching for contact center or call center software may seem daunting and intricate, it need not be so. The call-handling system serves as the core of your operations, making it crucial to have a robust platform that enhances communication and processes, ultimately elevating the customer experience while minimizing agent stress. An effective communication solution not only supports operational efficiency but also builds trust and reliability within the healthcare community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox Yes 
Google Drive Yes 

Integrations

Dropbox No 
Google Drive No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$175.00/year
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fuel9

Founded

2010

Country

Netherlands

Website

www.fuel9.com

Vendor Details

Company Name

Amtelco

Founded

1976

Country

United States

Website

www.amtelco.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code Yes 
Reporting/Analytics Yes 
Software Development No 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling No 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location No 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management Yes 

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