Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bold Upsell is a Shopify application aimed at increasing the average order value by delivering tailored upsell and cross-sell suggestions throughout the shopping experience. It empowers merchants to design a variety of offers, such as genuine upsells that motivate customers to enhance their choices, as well as cross-sells that propose additional, complementary items. These strategic offers can be positioned effectively on product pages, in the shopping cart, during the checkout process, after a purchase is made, and even through email marketing campaigns. The application boasts AI-driven Smart Offers that leverage store-specific insights to produce high-conversion recommendations, while also allowing users to develop extensive sales funnels that incorporate upsells, cross-sells, and downsells. Furthermore, integration with Bold Subscriptions supports the marketing of subscription-based products, enabling "subscribe and save" offers and upselling possibilities directly within the customer portal and through email communications. Ultimately, this application not only optimizes sales opportunities but also enhances the overall shopping experience for customers.
Description
Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Bold Subscriptions
Yes
Commanders Act
No
Elevate
Yes
FuseCommander
No
Google Analytics
No
Google Drive
No
Salesforce
No
TrustCommander
No
Webtrends
No
Integrations
Shopify
Yes
Bold Subscriptions
No
Commanders Act
Yes
Elevate
No
FuseCommander
Yes
Google Analytics
Yes
Google Drive
Yes
Salesforce
Yes
TrustCommander
Yes
Webtrends
Yes
Pricing Details
$9.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bold Commerce
Founded
2012
Country
United States
Website
boldcommerce.com/shopify/bold-upsell
Vendor Details
Company Name
Vivocha
Founded
2012
Country
Italy
Website
www.vivocha.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No