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features
design
support

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Description

Bold Upsell is a Shopify application aimed at increasing the average order value by delivering tailored upsell and cross-sell suggestions throughout the shopping experience. It empowers merchants to design a variety of offers, such as genuine upsells that motivate customers to enhance their choices, as well as cross-sells that propose additional, complementary items. These strategic offers can be positioned effectively on product pages, in the shopping cart, during the checkout process, after a purchase is made, and even through email marketing campaigns. The application boasts AI-driven Smart Offers that leverage store-specific insights to produce high-conversion recommendations, while also allowing users to develop extensive sales funnels that incorporate upsells, cross-sells, and downsells. Furthermore, integration with Bold Subscriptions supports the marketing of subscription-based products, enabling "subscribe and save" offers and upselling possibilities directly within the customer portal and through email communications. Ultimately, this application not only optimizes sales opportunities but also enhances the overall shopping experience for customers.

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bold Subscriptions Yes 
Elevate Yes 
Shopify Yes 

Integrations

Bold Subscriptions No 
Elevate No 
Shopify No 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bold Commerce

Founded

2012

Country

United States

Website

boldcommerce.com/shopify/bold-upsell

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Product Features

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives

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