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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bob Go serves as an all-in-one shipping and order management solution, seamlessly linking users to the premier courier and delivery services in South Africa through a single, user-friendly dashboard. Companies can easily compare shipping quotes, arrange shipments, print waybills, schedule pickups, and monitor their packages in real time, eliminating the hassle of navigating through various courier systems. E-commerce platforms such as Shopify, Woo, Ecwid, Magento, and Rekisa can be integrated for automatic syncing of orders, waybills, and tracking information. The platform also offers comprehensive order management, shipping across multiple locations, barcode-enabled fulfillment, team collaboration features, returns processing, and real-time delivery costs during checkout. Customers receive automated tracking updates, ensuring they stay informed throughout the delivery journey, including notifications via WhatsApp. Users have access to a range of options, including door-to-door services, pickup locations, counters, and locker networks throughout South Africa, with various service levels tailored to meet diverse delivery requirements. This extensive functionality makes Bob Go an indispensable tool for businesses looking to streamline their shipping processes.

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Ecwid Yes 
Magento Yes 
Shopify Yes 
Stubie Yes 
WhatsApp Yes 
WooCommerce Yes 

Integrations

Ecwid No 
Magento No 
Shopify No 
Stubie No 
WhatsApp No 
WooCommerce No 

Pricing Details

$15.39 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bob Go

Country

South Africa

Website

www.bobgo.co.za/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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