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Description
Blustream is an AI-driven company focused on product ownership, aimed at assisting direct-to-consumer brands in creating outstanding product experiences for their customers. Their advanced messaging platform utilizes intelligent automation to personalize consumer interactions by capturing crucial moments throughout the product lifecycle, from unboxing to usage and ongoing support, delivering timely messages to enhance engagement. This innovative strategy has been proven to significantly improve customer retention rates by more than 50%, boost revenue by 30%, and double the lifetime value of customers. Moreover, Blustream's platform effortlessly integrates with widely-used systems, offering features such as smart messaging technology that facilitates interactive dialogues, zero-party data collection to gain insights into customer preferences, and tailored interactions that encourage brand loyalty. The company also offers adaptable pricing options designed to meet diverse business requirements, enabling brands to cultivate meaningful and enduring relationships with their customer base. By prioritizing these personalized experiences, Blustream empowers brands to connect with their audience in a more impactful manner.
Description
SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation.
1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies.
2. Our customers can scale efficiently with our intense focus on Automation & Playbooks.
3. Our New Age Design with a PLG mindset makes for a great user experience.
4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon EC2
No
Amazon Web Services (AWS)
No
Asana
No
Axis LMS
Yes
Magento
Yes
Microsoft Excel
No
Microsoft Outlook
No
Microsoft Word
No
Salesforce
No
Shopify
Yes
Integrations
Amazon EC2
Yes
Amazon Web Services (AWS)
Yes
Asana
Yes
Axis LMS
No
Magento
No
Microsoft Excel
Yes
Microsoft Outlook
Yes
Microsoft Word
Yes
Salesforce
Yes
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Blustream
Founded
2016
Country
United States
Website
blustream.io
Vendor Details
Company Name
SmartKarrot Inc
Founded
2018
Country
United States
Website
www.smartkarrot.com
Product Features
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
