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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Blueface VoIP phone system ensures your business is equipped to handle any situation. You can take calls from any device, regardless of whether you're working remotely, in an office, or using a hybrid approach. This versatile and scalable cloud-based phone solution is suitable for businesses of all sizes. Start your journey with Blueface today to experience a business phone system that fosters growth. By switching to this IP phone system, you can reduce line rental costs and save as much as 40% on your phone expenses. With over 60 features—including IVR, Softphone (for both mobile and desktop), call recording, and more—this system enhances your communication capabilities. The intuitive self-service web portal empowers you to manage your communications effectively. Choose from a diverse selection of desk and DECT hardware, catering to all levels from entry-level to executive. Additionally, enjoy unlimited, high-quality audio conferences powered by Blueface Unified Communications and Poly. The Blueface Softphone App allows you to carry your landline with you on your mobile device while also providing recording features. Furthermore, Blueface offers various continuity services to ensure you remain connected at all times, no matter where you are. This comprehensive approach to communication sets Blueface apart as a leader in the VoIP industry.

Description

We are committed to providing Restaurant Chains with the best technology resources. This is essential to streamline operations and meet growing customer demands. Our Supervisor Module will help you identify opportunities to improve customer service and keep you informed about your business processes. You can take full control of your business operations through monitoring your agents, inventory, analytics, and more. The system can be tailored to your specific needs. Our sophisticated phone router reduces wait times and improves customer service. Calls can be sorted, managed and distributed to an agent. All features are customizable. Our VoIP Softphone software allows you to replicate the functionality of your desk phone right on your screen. It includes all the necessary features, including call transfer, hold, multiple lines, voicemail, and call transfer. The server allows you to manage your team's communications easily.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
Oracle MICROS POS No 
Simphony POS No 

Integrations

Aloha Cloud by NCR Voyix Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$45 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Blueface

Website

www.blueface.ie/

Vendor Details

Company Name

CCDEx Technologies

Founded

2011

Country

United States

Website

www.call2kitchen.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

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