Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To maintain momentum in the digital era, organizations must evolve their business models. A crucial part of this transformation involves embracing quality engineering services. These services are driven by intelligence and automation, designed with a focus on enhancing customer experience, and adapted for agile and DevOps frameworks. Quality engineering solutions utilize extensive domain knowledge to tailor offerings for specific industries, all while prioritizing rapid quality improvement. This approach expedites quality engineering for digital enterprises worldwide, addressing their testing challenges as they navigate digital transformation. By ensuring exceptional software quality, these services enable clients to provide applications that are dependable, resilient, scalable, and secure. Moreover, they strengthen our innovative quality engineering and software testing offerings, reinforcing a domain-centric strategy to deliver outstanding digital transformation solutions across various sectors. Ultimately, this commitment to excellence not only benefits individual businesses but also contributes to a broader ecosystem of digital advancement.

Description

Comarch Service Quality Management transforms traditional network-centric telecommunication monitoring into customer-centric telecommunication service quality management. Telecom service quality management requires insight into customers' perceptions about service quality. This information will allow you to prioritize network performance management based upon forecasts of the impact of events on customer experience and provide high-quality customer service assurance. Comarch SQM allows you to be proactive in managing your telecom service quality. It prevents customers from experiencing service issues through trend analysis and predictive maintenance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Automation Anywhere Yes 
Broadcom IT Process Automation Manager Yes 
BrowserStack Yes 
Digital.ai Application Protection Yes 
GenRocket Yes 
IRI CellShield Yes 
Keysight Application Threat Intelligence Yes 
Kobiton Yes 
Microsoft 365 Yes 
OpenText Content Management (Extended ECM) Yes 
Oracle Cloud Infrastructure Yes 
Qualitia Yes 
QuerySurge Yes 
Ranorex Studio Yes 
Sauce Labs Yes 
SmartBear QMetry Yes 
Tricentis LiveCompare Yes 
UiPath Yes 
Workday Extend Yes 

Integrations

Automation Anywhere No 
Broadcom IT Process Automation Manager No 
BrowserStack No 
Digital.ai Application Protection No 
GenRocket No 
IRI CellShield No 
Keysight Application Threat Intelligence No 
Kobiton No 
Microsoft 365 No 
OpenText Content Management (Extended ECM) No 
Oracle Cloud Infrastructure No 
Qualitia No 
QuerySurge No 
Ranorex Studio No 
Sauce Labs No 
SmartBear QMetry No 
Tricentis LiveCompare No 
UiPath No 
Workday Extend No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cigniti

Founded

1998

Country

United States

Website

www.cigniti.com/blueswan/

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/service-assurance/service-quality-management/

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Product Features

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Alternatives

TechArcis Reviews

TechArcis

TechArcis Solutions
TestMax Reviews

TestMax

Mammoth AI