Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To maintain momentum in the digital era, organizations must evolve their business models. A crucial part of this transformation involves embracing quality engineering services. These services are driven by intelligence and automation, designed with a focus on enhancing customer experience, and adapted for agile and DevOps frameworks. Quality engineering solutions utilize extensive domain knowledge to tailor offerings for specific industries, all while prioritizing rapid quality improvement. This approach expedites quality engineering for digital enterprises worldwide, addressing their testing challenges as they navigate digital transformation. By ensuring exceptional software quality, these services enable clients to provide applications that are dependable, resilient, scalable, and secure. Moreover, they strengthen our innovative quality engineering and software testing offerings, reinforcing a domain-centric strategy to deliver outstanding digital transformation solutions across various sectors. Ultimately, this commitment to excellence not only benefits individual businesses but also contributes to a broader ecosystem of digital advancement.
Description
Comarch Service Quality Management transforms traditional network-centric telecommunication monitoring into customer-centric telecommunication service quality management. Telecom service quality management requires insight into customers' perceptions about service quality. This information will allow you to prioritize network performance management based upon forecasts of the impact of events on customer experience and provide high-quality customer service assurance. Comarch SQM allows you to be proactive in managing your telecom service quality. It prevents customers from experiencing service issues through trend analysis and predictive maintenance.
API Access
Has API
No
API Access
Has API
No
Integrations
Automation Anywhere
Yes
Broadcom IT Process Automation Manager
Yes
BrowserStack
Yes
Digital.ai Application Protection
Yes
GenRocket
Yes
IRI CellShield
Yes
Keysight Application Threat Intelligence
Yes
Kobiton
Yes
Microsoft 365
Yes
OpenText Content Management (Extended ECM)
Yes
Integrations
Automation Anywhere
No
Broadcom IT Process Automation Manager
No
BrowserStack
No
Digital.ai Application Protection
No
GenRocket
No
IRI CellShield
No
Keysight Application Threat Intelligence
No
Kobiton
No
Microsoft 365
No
OpenText Content Management (Extended ECM)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cigniti
Founded
1998
Country
United States
Website
www.cigniti.com/blueswan/
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/service-assurance/service-quality-management/
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
No
Unicode Compliance
No
Product Features
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
No
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
Yes
Maintenance Management
Yes
Risk Management
No
Supplier Quality Control
No
Training Management
No