Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueOceanUtility utilizes the leading and widely recognized SAP Business One technology, providing a sophisticated and cost-effective billing solution tailored to your operational needs. Designed specifically for small to medium-sized utility companies, this software operates within a SINGLE DATABASE, catering to all your requirements seamlessly. It offers advanced features that were previously accessible only to the largest utility providers, ensuring that you can offer exceptional service to your customers. The solution is customized for various sectors, including Electric, Water, Wastewater, and Stormwater billing, all while maintaining its foundation on SAP Business One® Software. Its extensibility allows for adaptation to your unique demands without compromising the integrity of the integrated database. Additionally, the user-friendly dashboard reporting provides instant access to consistent financial summaries and detailed billing insights. It also integrates with ITRON® Meter Reading Handhelds, outsourced A/R Collection Services, and banking systems, capturing comprehensive utility data to empower consumers with enhanced energy management applications. Ultimately, BlueOceanUtility stands out as a flexible and powerful tool designed to elevate the performance of utility operations.
Description
Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
JSON
No
PHP
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Blue Ocean Systems
Founded
2005
Country
United States
Website
www.blueoceanutility.com/industry-solution
Vendor Details
Company Name
Lone Star BillPro
Country
United States
Website
www.lonestarbillpro.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No