Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueOceanUtility utilizes the leading and widely recognized SAP Business One technology, providing a sophisticated and cost-effective billing solution tailored to your operational needs. Designed specifically for small to medium-sized utility companies, this software operates within a SINGLE DATABASE, catering to all your requirements seamlessly. It offers advanced features that were previously accessible only to the largest utility providers, ensuring that you can offer exceptional service to your customers. The solution is customized for various sectors, including Electric, Water, Wastewater, and Stormwater billing, all while maintaining its foundation on SAP Business One® Software. Its extensibility allows for adaptation to your unique demands without compromising the integrity of the integrated database. Additionally, the user-friendly dashboard reporting provides instant access to consistent financial summaries and detailed billing insights. It also integrates with ITRON® Meter Reading Handhelds, outsourced A/R Collection Services, and banking systems, capturing comprehensive utility data to empower consumers with enhanced energy management applications. Ultimately, BlueOceanUtility stands out as a flexible and powerful tool designed to elevate the performance of utility operations.
Description
We are dedicated to transforming data into valuable resources for our utility clients, ensuring efficiency from the transmission stage all the way to customer service. Utilities in both the United States and Canada encounter similar hurdles when it comes to leveraging data and machine learning to streamline their operations. To address these challenges, we developed a range of AI-driven solutions, including E Source OneInform and E Source GridInform, which empower our utility partners to embrace technological advancements and gain value from our data science offerings. Attracting and retaining top-tier data science professionals with the diverse skill sets required remains a significant challenge. Additionally, organizing, managing, and utilizing data can be both costly and complex. Often, data that serves one function is not easily adaptable for another use, leading to inefficiencies. OneInform transforms how utilities understand and cultivate customer programs by offering a comprehensive view of each individual customer, integrating hundreds of distinct data points that begin at the smart meter level. Furthermore, this innovative approach not only enhances operational efficiency but also fosters stronger customer relationships, paving the way for future advancements in utility services.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Blue Ocean Systems
Founded
2005
Country
United States
Website
www.blueoceanutility.com/industry-solution
Vendor Details
Company Name
E Source
Country
United States
Website
www.esource.com/public/data-science
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes