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Description
Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.
Description
M.Folio by Matilda Technologies is an enterprise-proven yard management system and electronic bill of lading (eBOL) platform built for warehouses, distribution centers, and 3PLs. The platform combines purpose-built hardware and software to automate the full driver workflow from gate to dock to departure.
Drivers check in through self-service kiosks or mobile workflows with no app download required. Automated lift gates open via AI-powered license plate recognition for pre-checked-in drivers, with zero manual interaction. Computer vision inspection cameras validate trailer numbers, DOT numbers, seal presence, and visible damage, creating a timestamped record for every vehicle. At check-out, the system verifies the driver is leaving with the correct trailer before the gate opens.
The eBOL module eliminates paper bills of lading entirely. Drivers sign digitally on a kiosk or mobile device. For LTL loads with multiple BOLs, a single signature covers all documents on that load. AI-native document processing extracts data from every BOL, making documents instantly searchable. Every electronic bill of lading includes a complete audit trail with timestamps and signer details for compliance and audit readiness.
Dock scheduling lets carriers and brokers self-book appointments against real-time dock availability. Fulfillment analytics unifies operational data across facilities into real-time dashboards and cross-site benchmarks.
M.Folio pairs software with purpose-built hardware including self-service kiosks, automated lift gates, and an AI-native camera platform built on computer vision. All provided, installed, and supported by Matilda Technologies. Integrates with Manhattan, Blue Yonder, SAP, and other major WMS, TMS, and ERP systems. 300+ facilities deployed.
API Access
Has API
No
API Access
Has API
No
Integrations
Blue Yonder Warehouse Management System
No
Infios WMS
No
Manhattan Active Warehouse Management
No
Rayven
Yes
SAP Extended Warehouse Management (EWM)
No
Integrations
Blue Yonder Warehouse Management System
Yes
Infios WMS
Yes
Manhattan Active Warehouse Management
Yes
Rayven
No
SAP Extended Warehouse Management (EWM)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Blue Yonder
Founded
1985
Country
United States
Website
blueyonder.com/solutions/returns-management
Vendor Details
Company Name
Matilda Technologies
Founded
2012
Country
United States
Website
matilda-tech.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Yard Management
Dispatch Management
No
Dock Management
Yes
Exception Alerts
Yes
Gate/Access Control
Yes
Maintenance Management
No
Seal Management
Yes
Task Management
Yes
Trailer Management
Yes
Workflow Management
Yes
