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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover a fantastic application that consolidates all your customer interactions in one convenient location. Every conversation is seamlessly stored within our built-in CRM, which includes unlimited call recordings, voicemail, and text message history. You can effortlessly set up call forwarding from your Bling number to as many as eight extensions, utilizing any numbers you prefer, whether they are inside or outside of Bling. The IVR feature allows you to efficiently route calls to your team members, shields you from robocalls, and maintains the privacy of your personal numbers. While your contacts are automatically integrated into the Bling CRM, adding new contacts or uploading a contact file is a simple process. You can also send automated text messages triggered by specific actions, such as a missed call, voicemail, or updates to customized fields. With Bling's AI-driven sales dialer, you can accelerate the conversion of leads into potential clients. Additionally, the platform enables you to assign and oversee multiple users across your Bling profiles or phone lines, with options to designate them as agents or supervisors, allowing you to control their access levels effectively. This comprehensive tool not only streamlines communication but also enhances team collaboration and productivity.

Description

Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery. These benefits include: • Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent. • Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation. • Filter Noise: AI-powered technology distinguishes background noise from human voices. • Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura No 
Calendly Yes 
Cisco AnyConnect No 
Enghouse Interactive Contact Center No 
Facebook Yes 
Five9 No 
Gmail Yes 
Google Calendar Yes 
Google Docs Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Sales Hub Yes 
Instagram Yes 
Pipedrive Yes 
Salesforce Yes 
Twilio No 
Zapier Yes 

Integrations

Avaya Aura Yes 
Calendly No 
Cisco AnyConnect Yes 
Enghouse Interactive Contact Center Yes 
Facebook No 
Five9 Yes 
Gmail No 
Google Calendar No 
Google Docs No 
Google Sheets No 
HubSpot CRM No 
HubSpot Sales Hub No 
Instagram No 
Pipedrive No 
Salesforce No 
Twilio Yes 
Zapier No 

Pricing Details

$12.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact Us
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bling

Country

United States

Website

www.bling.cloud/

Vendor Details

Company Name

LumenVox

Founded

2001

Country

United States

Website

www.lumenvox.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer Yes 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

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