Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
Zuberance is a comprehensive Word of Mouth marketing agency that specializes in developing, overseeing, and enhancing Brand Advocate and Brand Ambassador initiatives that foster positive discussions and boost sales. Elevate your reputation on external review platforms through SEO-optimized testimonials while acquiring valuable Advocate feedback, case studies, videos, and additional resources. Our approach enables you to generate thousands of referral leads that can be converted into sales, as Advocates engage with potential customers by answering their inquiries, thereby increasing leads and revenue. We facilitate the creation of a dedicated online platform for your Advocates and provide incentives for their participation. You can monitor and refine campaign performance in real time as we identify Advocates through concise online surveys, social media analysis, and direct interactions. Essentially, we establish and expand your Advocate database, simplifying the process for Advocates to promote your brand through positive reviews, narratives, referrals, and community involvement. Our services include measuring and enhancing the effectiveness of Advocate marketing strategies, along with providing tailored reports and actionable insights about Advocate engagement, helping you maximize your marketing potential. Ultimately, Zuberance empowers your brand through a robust Advocate network that drives engagement and profitability.
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
Yes
Axis LMS
Yes
BrightGauge
Yes
ConnectWise PSA
Yes
Google Business Profile
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Salesforce
Yes
Xero
Yes
Integrations
Autotask PSA
No
Axis LMS
No
BrightGauge
No
ConnectWise PSA
No
Google Business Profile
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Salesforce
No
Xero
No
Pricing Details
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
Zuberance
Country
United States
Website
zuberance.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
No
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Customer Advocacy
Advocate Management
Yes
Campaign Management
No
Communication Management
No
Community Management
Yes
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes