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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

Zuberance is a comprehensive Word of Mouth marketing agency that specializes in developing, overseeing, and enhancing Brand Advocate and Brand Ambassador initiatives that foster positive discussions and boost sales. Elevate your reputation on external review platforms through SEO-optimized testimonials while acquiring valuable Advocate feedback, case studies, videos, and additional resources. Our approach enables you to generate thousands of referral leads that can be converted into sales, as Advocates engage with potential customers by answering their inquiries, thereby increasing leads and revenue. We facilitate the creation of a dedicated online platform for your Advocates and provide incentives for their participation. You can monitor and refine campaign performance in real time as we identify Advocates through concise online surveys, social media analysis, and direct interactions. Essentially, we establish and expand your Advocate database, simplifying the process for Advocates to promote your brand through positive reviews, narratives, referrals, and community involvement. Our services include measuring and enhancing the effectiveness of Advocate marketing strategies, along with providing tailored reports and actionable insights about Advocate engagement, helping you maximize your marketing potential. Ultimately, Zuberance empowers your brand through a robust Advocate network that drives engagement and profitability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Axis LMS Yes 
BrightGauge Yes 
ConnectWise PSA Yes 
Google Business Profile Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Xero Yes 

Integrations

Autotask PSA No 
Axis LMS No 
BrightGauge No 
ConnectWise PSA No 
Google Business Profile No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Xero No 

Pricing Details

$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

Zuberance

Country

United States

Website

zuberance.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring No 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management No 
Communication Management No 
Community Management Yes 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Alternatives

Zence Feedback Reviews

Zence Feedback

Easyrewardz

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)