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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

Capture and disseminate cultural content, foster employee engagement, and acknowledge and empower your brand advocates. In order to succeed in the fast-paced environment of today, companies must cultivate agile and resilient cultures that can adapt to ongoing changes. Visibly offers a comprehensive suite of tools and expert-driven services focused on your ongoing cultural transformation, facilitating agile people programs that motivate and engage every member of the organization to navigate cultural and strategic shifts effectively, ultimately enhancing business performance. Gather valuable insights from employees, customers, and job candidates through metrics like EX and NPS. Visibly transcends the typical survey or chat tool; our platform enables People teams to implement, evaluate, and refine engagement strategies in real time, effectively utilizing the outcomes for brand advocacy and substantial business growth. By prioritizing continuous feedback and adaptation, organizations can build stronger connections and drive success in an ever-evolving landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Axis LMS Yes 
BrightGauge Yes 
ConnectWise PSA Yes 
Dropbox No 
Google Business Profile Yes 
Google Drive No 
Jira No 
Jira Work Management No 
Microsoft 365 No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Slack No 
Xero Yes 

Integrations

Autotask PSA No 
Axis LMS No 
BrightGauge No 
ConnectWise PSA No 
Dropbox Yes 
Google Business Profile No 
Google Drive Yes 
Jira Yes 
Jira Work Management Yes 
Microsoft 365 Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Slack Yes 
Xero No 

Pricing Details

$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial No 
Free Version Yes 

Pricing Details

$6
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

Visibly

Founded

2015

Country

United Kingdom

Website

visibly.io

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring No 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications No 
Reporting / Analytics No 
Social Sharing Gamification No 
Tiered User Permissions No 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards Yes 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Alternatives

Zence Feedback Reviews

Zence Feedback

Easyrewardz

Alternatives