Average Ratings 0 Ratings
Average Ratings 5 Ratings
Similar Products
-
ExtoleExtole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works. Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.
-
AircallAircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform. Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency. With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 250+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.
-
SurveySparrowA platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
-
BirdeyePlease also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
-
SurveyLegendSurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
-
Act!Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results. Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
-
SogolyticsSogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
-
BlumiraEmpower Your Existing Team to Attain Enterprise-Level Security Introducing a comprehensive solution that combines SIEM, endpoint visibility, continuous monitoring, and automated responses to simplify processes, enhance visibility, and accelerate response times. We manage the burdens of security, allowing you to reclaim valuable time in your schedule. With ready-to-use detections, filtered alerts, and established response playbooks, IT departments can derive substantial security benefits through Blumira. Fast Setup, Instant Benefits: Seamlessly integrates with your technology ecosystem and is fully operational within hours, eliminating any waiting period. Unlimited Data Ingestion: Enjoy predictable pricing alongside limitless data logging for comprehensive lifecycle detection. Streamlined Compliance: Comes with one year of data retention, ready-made reports, and round-the-clock automated monitoring. Exceptional Support with a 99.7% Customer Satisfaction Rate: Benefit from dedicated Solution Architects for product assistance, a proactive Incident Detection and Response Team developing new detections, and continuous SecOps support around the clock. With this robust offering, your team can focus on strategic initiatives while we handle the intricacies of security management.
-
ThriveSparrowThriveSparrow, an employee experience platform for HR professionals, is a solution that focuses on the employee's perspective. ThriveSparrow aims to transform the workplace into a thriving eco-system where employee experience meets organization growth. What makes ThriveSparrow unique is its seamless integration of user experience, actionable insight, and holistic employee-engagement features. The engagement surveys module is at the core of ThriveSparrow. It offers a wide variety of customizable surveys including wellness and pulse surveys. These tools enable HR professionals to monitor employee engagement and satisfaction effectively. Kudos, its peer recognition module is more than just an employee recognition platform. It is an integrated system which correlates with performance metrics and offers a 360° view of each employee’s contributions. The heatmap of employee engagement scores and the actionable analytics dashboard are two other features that stand out.
-
SurveyJSSurveyJS is a set of four open-source JavaScript libraries that offer the benefits of a tailor-made in-house survey application, while considerably reducing the time and resources needed to deploy the system. These libraries are independent of specific server code or database requirements and seamlessly integrate with popular JavaScript frameworks, including React, Angular, Vue.js, jQuery, Knockout, and more. They are designed to communicate with any server that can handle JSON requests, ensuring compatibility with various server architectures and databases. The product family is composed of: - An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses. - A self-hosted drag & drop form builder that features an integrated CSS-based theme editor and a GUI for conditional rules. It automatically generates JSON definitions (schemas) of your forms in real time. - PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser; - The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables. Visit our website to try out and evaluate our full-scale demo for free.
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Salesforce
Yes
AT Internet
No
Alterna CX
No
Brixly
No
Duel
No
Feedback Link
No
Godlike.host
No
PinMeTo
No
Policyflow
No
Integrations
Axis LMS
Yes
Salesforce
Yes
AT Internet
Yes
Alterna CX
Yes
Brixly
Yes
Duel
Yes
Feedback Link
Yes
Godlike.host
Yes
PinMeTo
Yes
Policyflow
Yes
Pricing Details
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial
No
Free Version
Yes
Pricing Details
$199.00 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
Trustpilot
Founded
2007
Country
Denmark
Website
business.trustpilot.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
No
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
Yes
Fulfillment Distribution
No
Project Management
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
