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Average Ratings 4 Ratings

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features
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support

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

ReputationStacker consistently ranks as the #1 reputation management software for a reason: it helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers—on autopilot. This fully hands-off reputation management and review generation platform automates review requests, monitors online reviews across all major platforms, and safeguards your brand’s online reputation, so you can focus on running your business while the system works behind the scenes. ReputationStacker’s reporting and analytics suite transforms customer feedback from online reviews and NPS surveys into quantified, actionable insights that help improve operations, elevate customer experience, and drive even more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses that need centralized reputation management, increased review volume, improved customer experience, and stronger local search visibility across every location.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 
Autotask PSA Yes 
Axis LMS Yes 
BrightGauge Yes 
ConnectWise PSA Yes 
Facebook No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Xero Yes 
Zapier No 

Integrations

Google Business Profile Yes 
Autotask PSA No 
Axis LMS No 
BrightGauge No 
ConnectWise PSA No 
Facebook Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Xero No 
Zapier Yes 

Pricing Details

$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial No 
Free Version Yes 

Pricing Details

$63 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

ReputationStacker

Founded

2016

Country

United States

Website

reputationstacker.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring No 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

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