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Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
PostBeyond provides a powerful yet user-friendly employee advocacy platform designed to help businesses scale their social media reach by mobilizing employees as brand advocates. The platform streamlines content sharing across personal social networks, making it effortless for employees to amplify relevant company stories and campaigns. With robust analytics and reporting features, PostBeyond delivers actionable insights on content performance to optimize advocacy strategies and demonstrate measurable ROI. It supports use cases across marketing, sales, human resources, and channel partnerships, ensuring all teams can contribute to a cohesive brand narrative. Companies like Gainsight, Randstad, and ConnectWise rely on PostBeyond to increase engagement and brand awareness authentically. The platform prioritizes ease of use for employees, reducing friction and increasing participation through intuitive design. By harnessing employee voices, PostBeyond helps brands cut through social media noise to reach broader audiences. Its comprehensive solution empowers organizations to transform social media into a business-driving channel.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Adobe Marketo Engage
No
Autotask PSA
Yes
Axis LMS
Yes
Bitly
No
BrightGauge
Yes
ConnectWise PSA
Yes
Facebook
No
Facebook Messenger
No
Google Business Profile
Yes
Integrations
Salesforce
Yes
Adobe Marketo Engage
Yes
Autotask PSA
No
Axis LMS
No
Bitly
Yes
BrightGauge
No
ConnectWise PSA
No
Facebook
Yes
Facebook Messenger
Yes
Google Business Profile
No
Pricing Details
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
Influitive
Founded
2010
Country
Canada
Website
postbeyond.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
No
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Employee Advocacy
Content Controls / Compliance
Yes
Content Library Creation
Yes
Mobile Access
Yes
Post Scheduling
Yes
Push / Email Notifications
Yes
Reporting / Analytics
Yes
Social Sharing Gamification
Yes
Tiered User Permissions
Yes
Social Networking
Activity / News Feed
No
Advertising Management
No
Blogs
No
Data Security
No
Event Management
No
Group Management
No
Media Library
No
Privacy Options
No
Real-time Chat
No
Social Media Integration
No
Social Media Tagging
No
User Profiles
No
Social Selling
Automated Publishing
Yes
Compliance Management
Yes
Content Discovery
Yes
Content Management
Yes
Employee Advocacy
Yes
Gamification
Yes
Lead Engagement
Yes
Performance Metrics
Yes
Pre-Approved Content Library
Yes
Single Sign On
Yes
Social Media Monitoring
Yes
