Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Business Profile
Yes
AgencyPlatform
No
Autotask PSA
Yes
Axis LMS
Yes
BrightGauge
Yes
ConnectWise PSA
Yes
Facebook
No
MozCast
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Integrations
Google Business Profile
Yes
AgencyPlatform
Yes
Autotask PSA
No
Axis LMS
No
BrightGauge
No
ConnectWise PSA
No
Facebook
Yes
MozCast
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Pricing Details
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial
No
Free Version
Yes
Pricing Details
$20 per month
Moz offers three Moz Local plans: Moz Local Lite ($20/month), Moz Local Preferred ($30/month), and Moz Local Elite ($40/month). Customers can save up to 25% with annual subscriptions. While all plans include one data aggregator, US Moz Local Preferred and Elite subscribers can also purchase two additional data aggregators for $4/month (or $40/year if purchasing an annual subscription).
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
Moz
Founded
2004
Country
United States
Website
moz.com/products/local
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
No
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No