Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Bird, previously known as MessageBird, represents the future of CRM tailored for Marketing, Sales, and Payments, facilitating more than 5 trillion messages each year across platforms like Email, SMS, and WhatsApp. Top brands efficiently enhance their growth through Bird by engaging in tailored interactions across these channels. Innovative organizations around the globe utilize Bird's robust applications and APIs to create effective communication solutions. Start your journey today and connect with your customers seamlessly across various channels, catering to diverse use cases regardless of location. You can send marketing messages, push notifications, order confirmations, delivery updates, and much more. If operational challenges are hindering your growth, leverage automated conversations and workflows to gather essential information upfront, minimize manual tasks, establish self-service options, and direct chats to the appropriate agents. With our dependable, auto-scaling APIs, you can quickly get started with extensive documentation, comprehensive API references, and user-friendly SDKs at your disposal. Experience the power of streamlined communication and watch your business thrive.

Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Integrately Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Zapier Yes 
Zendesk Yes 
Activepieces Yes 
BigCommerce Yes 
Causal Yes 
Craft CMS Yes 
Facebook Messenger No 
Formsite No 
Google Drive No 
Gravity Forms Yes 
Kindo Yes 
Knowlarity No 
Saysimple Yes 
Staffcloud Yes 
Zuhal Yes 
respond.io Yes 

Integrations

Integrately Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Zapier Yes 
Zendesk Yes 
Activepieces No 
BigCommerce No 
Causal No 
Craft CMS No 
Facebook Messenger Yes 
Formsite Yes 
Google Drive Yes 
Gravity Forms No 
Kindo No 
Knowlarity Yes 
Saysimple No 
Staffcloud No 
Zuhal No 
respond.io No 

Pricing Details

$45 per month
Free Trial No 
Free Version Yes 

Pricing Details

$14 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bird

Founded

2011

Country

Netherlands

Website

bird.com

Vendor Details

Company Name

Picky Assist

Founded

2018

Country

United States

Website

pickyassist.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Email Deliverability

DMARC Analytics No 
Deliverability Alerts No 
Deliverability Reporting No 
Email Address Verification No 
Email Content Testing No 
Email Previewing No 
IP Blacklist Monitoring No 
Inbox Placement Testing No 
Reputation Reporting No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Email Verification

Bulk Email Verification No 
Catch-all Server Detection No 
Disposable Email Detection No 
Domain Check No 
Mail Server Validation No 
Single Email Verification No 
Spam Trap Detection No 
Syntax Check No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Transactional Email

A/B Testing No 
Contact Database No 
Dynamic Content No 
Email Monitoring No 
Mailing List Management No 
Reporting/Analytics No 
Spam Check No 
Template Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives