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Description
BioShare serves as a dedicated platform where researchers can efficiently search for available collections and submit their requests for specimens and relevant data. Additionally, it offers a well-organized system to oversee the request and approval processes, ensuring seamless communication throughout. At BSI Systems, we advocate for the shareability of data to enhance the quality and efficiency of research collaborations between laboratories. As a web-based resource, BioShare enables the sharing of biospecimens and datasets within the research community, making it easier for scientists to connect. Researchers benefit from a centralized hub where they can search, submit requests, and monitor all interactions related to their requests. The platform features a user-friendly interface that simplifies lab sample tracking, making the process more accessible than ever. With BioShare, the complexities of tracking specimen and data requests have been significantly reduced, allowing for complete oversight from the moment of request submission through to the voting and approval stages. The intuitive, streamlined process enhances the ability to review, track, and approve requests, ensuring a more efficient experience for all users. BioShare truly revolutionizes how researchers manage their requests and collaborations in the scientific community.
Description
Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Docusign
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$40 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BSI Systems
Country
United States
Website
www.bsisystems.com/bioshare/
Vendor Details
Company Name
Requestor Technologies
Founded
2013
Country
Czech Republic
Website
www.requestor.com
Product Features
Lab Inventory Management
Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Sample Management
Supply Management
Usage Tracking
Vendor Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
