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Description
Introducing the most all-encompassing platform for bill presentment, payment processing, and customer engagement in the industry. Streamline the payment experience for your clients and your office staff alike. Our system allows for 24/7/365 acceptance of credit/debit and bank account payments via any device, whether it's a phone, smartphone, tablet, or computer. Bill2Pay has been delivering tailored lockbox solutions for more than 25 years. We prioritize investment in cutting-edge technology to ensure maximum efficiency while maintaining high standards of quality and timely processing. Moreover, our fully-digital infrastructure enables us to tailor our processes to meet the specific requirements of each client. With a flawless record in our annual independent SSAE-Type 16 process control audit since we began, we ensure that all exceptions are meticulously examined by two different staff members. Additionally, rigorous validation controls are in place to detect any irregularities, which are then subjected to a secondary review before any processing occurs. Our commitment to excellence and customer satisfaction sets us apart in the market.
Description
Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Azure AI Services
No
Azure API Management
No
Azure App Service
No
Azure Container Registry
No
Azure Data Factory
No
Azure Functions
No
Azure Kubernetes Service (AKS)
No
Azure Monitor
No
Azure SQL Database
No
Azure Storage
No
Integrations
Azure AI Services
Yes
Azure API Management
Yes
Azure App Service
Yes
Azure Container Registry
Yes
Azure Data Factory
Yes
Azure Functions
Yes
Azure Kubernetes Service (AKS)
Yes
Azure Monitor
Yes
Azure SQL Database
Yes
Azure Storage
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Bill2Pay
Country
United States
Website
www.bill2pay.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Mobile Banking
Bill Payment
No
Biometric
No
Cash Management
No
Chat / Messaging
No
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
No
Remote Deposit
No
SMS Banking
No
Transaction Monitoring
No
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
