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Description
BigWave is an innovative software tool designed to effectively monitor and manage fixed assets that have been deployed. This comprehensive platform integrates features of asset management, field service management, project oversight, and customer relationship management to offer a distinctive solution tailored for your operational needs. Capable of serving multiple clients simultaneously, this adaptable web-based system facilitates tracking, scheduling, and invoicing, helping you optimize your resources and reduce expenses. If you oversee the dynamic field service requirements of a varied clientele, BigWave is the ideal choice for enhancing your efficiency and effectiveness. Moreover, its intuitive interface ensures that users can easily navigate and utilize its wide array of functionalities.
Description
Our application monitors communications devices and various assets that require servicing. Zeus is a fully web-based asset management solution we developed, featuring modules to oversee service requests, numerous service teams, preventive maintenance, equipment configurations, service agreements and warranties, equipment checkouts, and outage issues. This comprehensive software aims to streamline asset management processes effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BigWave Software
Founded
2006
Country
United States
Website
www.bigwavesoftware.com
Vendor Details
Company Name
Obor Digital
Founded
2002
Country
United States
Website
obordigital.com
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management