Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BigHand Business Intelligence, powered by Iridium, is a cutting-edge financial business intelligence solution designed specifically for law firms, featuring role-based reporting that presents the appropriate financial information to the relevant individuals through user-friendly dashboards. This adaptable data warehouse eliminates the need for manual reporting, enhancing data visibility from the overall firm level down to individual clients and specific cases. With self-service analytics, users can access pertinent metrics using their preferred visualization tools, allowing for greater control and flexibility. This solution empowers users to enhance cash flow and profitability by providing immediate financial insights. It aggregates crucial financial and operational metrics from various business systems, presenting data as a unified source of truth for the firm's overall performance and profitability. Users can swiftly obtain the answers they require, and the system facilitates the delivery of actionable data to those who need it most, including options for no-code ad hoc reporting to accommodate firms with limited resources. Additionally, it offers both traditional data storage solutions and sophisticated analytical functionalities to meet diverse business needs. This comprehensive approach ensures that law firms can make informed financial decisions quickly and effectively.

Description

BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigHand AlertManager Yes 
Iridium BI Yes 
Microsoft Power BI Yes 
NetDocuments No 
iManage No 

Integrations

BigHand AlertManager No 
Iridium BI No 
Microsoft Power BI No 
NetDocuments Yes 
iManage Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/business-intelligence/

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/workflow-management/

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Alternatives

Iridium BI Reviews

Iridium BI

Iridium Technology

Alternatives

Yoroflow Reviews

Yoroflow

Yorosis Technologies
 Compliance Star Reviews

Compliance Star

Thistle Initiatives
Insight Legal Reviews

Insight Legal

Insight Legal Software
Lawcentr Reviews

Lawcentr

Lawcentr Solutions