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features
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support

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Description

Biel.ai turns technical documentation into an AI assistant that gives developers instant, accurate, source-cited answers. It is built for products where documentation drives adoption and a wrong answer costs real engineering time. Biel understands the structure of developer content: OpenAPI specs, code samples, error codes, and configuration files are parsed as what they are, not as flat text. When a user asks "why am I getting a 401", the assistant connects the question to the relevant endpoint and returns a direct answer with sources, instead of a list of links. Every response is drawn exclusively from your indexed content, so there are no invented answers about your product. One knowledge base powers four surfaces. A widget brings Ask AI chat and AI search to docs built with Docusaurus, Sphinx, MkDocs, Antora, Starlight, Next.js, WordPress, or plain HTML, live in about 15 minutes. A hosted MCP server lets developers query your docs from Claude, Cursor, GitHub Copilot, and other MCP-compatible tools. Bots for Slack, Discord, and Microsoft Teams answer questions directly in team channels. A REST API and RAG-as-a-Service option embed the same capability into your own product. Biel also works as a content intelligence layer. Analytics reveal the questions users asked, the ones that went unanswered, and the pages that need improvement, so documentation teams can close gaps before they turn into support tickets. It supports multiple languages, syncs content automatically via crawls, GitHub, or API, and runs on EU-hosted infrastructure with AES-256 encryption, GDPR compliance, SSO, and bring-your-own-keys support. Teams at ScyllaDB, Katalon, Tezos, and Talon.one use it in production.

Description

Simply link your data sources to create a chatbot similar to ChatGPT tailored to your information needs, then seamlessly integrate it as a widget on your website or interact with it via our API or various integrations. Chatbase serves as a platform for developing AI chatbots that are trained on your specific data, allowing you to effortlessly incorporate a chat widget into your site; all you need to do is upload a document or provide a URL for the chatbot to reference and it will be equipped to address inquiries related to that content. At present, users have the flexibility to upload one or several files in formats such as .pdf, .txt, .doc, or .docx, paste text directly, or specify a link to their website for content extraction. Additionally, you have the option to customize the foundational prompt and assign a name, define personality traits, and set specific guidelines for how the chatbot should respond, such as only providing answers in French. The document's content is securely stored on GCP or AWS servers located in the us-east region, ensuring data protection. You can choose to embed the chatbot using an iframe or install a chat bubble in the bottom right corner of your site; to accomplish this, simply create your chatbot and click "Embed on website." Moreover, the API facilitates interaction with your chatbot across various platforms, offering versatility and ease of access. This makes it convenient to engage users effectively wherever they are.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
WordPress Yes 
Axis LMS No 
ChatGPT No 
Confluence Yes 
Discord Yes 
Docusaurus Yes 
Facebook Messenger No 
GitHub Yes 
GitLab Yes 
Jekyll Yes 
MkDocs Yes 
Next.js Yes 
React Yes 
Shopify No 
Sphinx Yes 
Unremot No 
WhatsApp No 
Workers by Delos No 
Zapier No 

Integrations

Slack Yes 
WordPress Yes 
Axis LMS Yes 
ChatGPT Yes 
Confluence No 
Discord No 
Docusaurus No 
Facebook Messenger Yes 
GitHub No 
GitLab No 
Jekyll No 
MkDocs No 
Next.js No 
React No 
Shopify Yes 
Sphinx No 
Unremot Yes 
WhatsApp Yes 
Workers by Delos Yes 
Zapier Yes 

Pricing Details

$150/month
Professional plan
Free Trial Yes 
Free Version No 

Pricing Details

$19/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Biel.ai

Founded

2024

Country

Spain

Website

biel.ai

Vendor Details

Company Name

Chatbase

Founded

2023

Country

Canada

Website

www.chatbase.co

Product Features

Chatbot

Call to Action No 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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