Average Ratings 2 Ratings
Average Ratings 40 Ratings
Description
The ultimate solution for prominent organizations to securely manage and support any device or system from virtually anywhere in the world. Utilize a comprehensive remote support solution to address all needs. BeyondTrust Remote Support (formerly known as Bomgar) empowers you to assist Windows, Mac, Linux, iOS, Android, network devices, and peripherals with a single, secure platform. This means more devices, broader platforms, a larger user base, and support across various locations. Deliver immediate, dependable remote assistance to end-users and clients, whether they are within your network or beyond. By concentrating on resolving issues instead of connection problems, you can enhance productivity. Boost service quality and customer satisfaction with smooth, high-performance remote support tailored for every user. Ensure scalable, enterprise-level support that sustains your operations, whether you are troubleshooting a Linux server on another continent or addressing an iPhone issue just down the street. This capability allows for a more efficient workflow, ultimately benefiting both your team and your customers.
Description
Inuvika OVD Enterprise is a desktop virtualization solution that gives users secure access to their apps and virtual desktops from anywhere. Inuvika embraces the zero-trust principle, ensuring secure access and leaving no data on user devices. OVD Enterprise reduces complexity for admin and lowers the total cost of ownership by up to 60% when compared to Citrix or VMware/Omnissa Horizon.
It can be deployed on-premise or through any private of public cloud platform provider. It is also available as a DaaS service through our network of Managed Services Providers.
OVD is easy to install and manage. It integrates with leading enterprise standards, including any directory service, storage and hypervisors such as Proxmox VE, vSphere, Nutanix AHV and Hyper-V.
Key Features:
Use any device, including macOS, Windows, Linux, iOS/Android, Chromebook, Raspberry Pi, or any HTML5 Web browser.
Multi-tenancy support
Integrated Two-Factor Authentication
Integrated Gateway enables secure remote access without a VPN
Single Web-based Admin console
Deploys on Linux so most Microsoft Windows server and SQL server licenses are not required.
Hypervisor agnostic - ProxmoxVE, Hyper-V, vSphere, KVM, Nutaxix AVH and more.
API Access
Has API
API Access
Has API
Integrations
AuthPoint
Cisco Duo
HaloPSA
KVM
Nutanix AHV
Proxmox VE
Splunk Cloud Platform
VMware ESXi
VMware vSphere
Verge-OS
Integrations
AuthPoint
Cisco Duo
HaloPSA
KVM
Nutanix AHV
Proxmox VE
Splunk Cloud Platform
VMware ESXi
VMware vSphere
Verge-OS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8.55/concurrent user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BeyondTrust
Founded
1985
Country
United States
Website
www.beyondtrust.com/remote-support
Vendor Details
Company Name
Inuvika
Founded
2014
Country
Canada
Website
www.inuvika.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Application Virtualization
Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances
Desktop as a Service (DaaS)
Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring
